Welcome to Bluegrass Insurance Management

Bluegrass is a cohesive team of professionals with decades of experience in nearly all aspects of insurance services. Our team’s singular purpose is providing services and personnel to work alongside your company to confront the challenges of our industry.

Since 2004, Bluegrass has been an extension of one of the top homeowner insurance carriers in the country. We have decades of experience and have handled over 100,000 claims. Over the last 10 years, we have become an invaluable provider of full third-party administrative claim duties.  We have vetted and licensed property insurance claim professionals throughout the United States with the ability to manage claims in every state.

Our built-in claim management processes, dedicated claims management system, and specialized quality review team make us an invaluable, full-service partner for handling claims. Bluegrass has played an integral role in named hurricanes such as Michael and Ian and continues to respond in events as current as Hurricane Beryl.

Michelle Hack, CPCU

Claims Manager

Michelle Hack earned her B.A. from Western Kentucky University and has been in the claims industry since 1996. Michelle has been with Tower Hill Insurance Group in various claims capacities since 2000.